Policies & Terms

  • Payment: Project payments are due before work begins. Monthly services are billed on the 1st of each month.

  • Turnaround Time: Turnaround depends on package size and project scope. Final timeline provided after project approval.

  • Cancellation: Requires a 30-day written notice.

  • Refund: Clients may receive a 75% refund within 24 hours of payment if no work has started. After that, no refunds are issued.

  • Revisions: Included revisions vary by package.

    • Additional revisions: $50 each.

  • Extra Meetings: Additional meetings beyond the initial consultation and budget meeting are charged at $50/hour.

  • Product Handling:

    • Clients are responsible for shipping products to and from the studio.

    • Local pickups available in Colorado Springs after budget finalization.

    • Products must be picked up or shipped back within 30 days after project completion.

    • Storage available at $50/month for up to 60 days.

    • Products unclaimed after 60 days will be discarded. 

FAQs

Do I have to book a monthly content plan?

No. One-time product photography packages are available for businesses that only need a single project. Monthly content plans are available for brands that want consistent photography, fresh marketing content, website updates, and priority scheduling throughout the year.

What's included in each package?

Each package includes a set number of products, professionally edited images, and styling based on the package you choose. Higher-tier packages include additional images, lifestyle photography, advanced styling, and more comprehensive content. Custom packages are also available for businesses with unique needs.

How do I get my products to you?

You can ship your products directly to my Colorado Springs studio, or if you're local, we can arrange a drop-off or pickup after your project details have been finalized.

Can you help with more than product photography?

Absolutely! Through Gypsy Eyes Visual Branding Studio, I offer logo design, Squarespace website design, personal branding photography, product photography, and complete branding packages to help businesses create a cohesive visual identity.

Can you photograph products in real-world settings?

Yes. In addition to studio product photography, I offer lifestyle product photography that showcases your products in authentic environments and tells the story of your brand.

Do you provide props or styling?

Basic styling is included with every product photography package. For projects requiring custom props, elaborate sets, or creative direction, additional styling services are available as an add-on.

How long does it take to receive my images?

Turnaround time depends on the size and complexity of your project.

Typical delivery times are:

  • Starter Packages: 5–7 business days

  • Business Packages: 7–14 business days

  • Premium Brand Content Packages: 2–4 weeks

A projected delivery timeline will be provided once your project details are finalized.

Do you keep products after the shoot?

Yes. If you'd like me to hold onto your products for future content creation, secure storage is available for $50 per month.

What happens if I don't pick up or arrange return shipping for my products?

Products should be picked up or return shipping arranged within 30 days after your project is completed. Storage is available for $50 per month for up to 60 days. Products that remain unclaimed after 60 days may be discarded unless other arrangements have been made.

Do you travel for product or branding photography?

Yes. Local projects within my service area are included. Travel outside the local area may require an additional travel fee based on distance and project requirements.

Can I request additional images or revisions?

Absolutely. Additional edited images, products, revisions, and creative services can be added to your package at any time. Pricing can be found on the Additional Services & Add-Ons page.

Why choose Gypsy Eyes?

Gypsy Eyes combines photography, branding, and web design to create visuals that do more than look great — they help communicate your story, strengthen your brand, and support your business goals. Whether you need a one-time product shoot or a complete visual identity, every project is approached with creativity, attention to detail, and a collaborative process tailored to your brand.

Ready to get started?

Ready to get started? Have more questions?
Email: gypsyeyes.photo@gmail.com
Instagram: @gypsyeyes_photography
Website: www.gypsyeyesphotos.com

Or simply book a consultation to discuss your needs and create a custom plan!